Price Match Policy

At Bondi Bike Shop, we are committed to providing our customers with the best value for their cycling needs. We understand that price is an important factor in your purchasing decision, and we aim to ensure you receive the most competitive pricing possible.

Our Price Match Policy is designed to offer you peace of mind when shopping with us. If you find a lower price on an identical new bike at a domestic Australian retailer in Australian dollars, we may match that price, subject to the approval of our sales team.

To initiate a price match request, please adhere to the following conditions:

1. Proof of Lower Price:

- Provide clear and valid proof of the lower price offered by a domestic Australian retailer in Australian dollars. This proof should include details of the bike model, price, and any applicable discounts or promotions.

2. Availability Confirmation:

- Ensure that the bike you wish to price match is currently in stock and available for immediate purchase from the domestic Australian retailer. We will require confirmation of its availability.

3. Sale Conditions Details:

- Share comprehensive information about the conditions of the sale at the competing domestic Australian retailer. This should encompass details such as:

- Whether the bike is sold in a box or fully assembled.

- Any additional services included with the offer.

- Any add-ons, accessories, or extras included in the price.

- Shipping or click-and-collect options and associated costs.

- Payment conditions, including any installment plans or financing options.

4. Exclusions:

- Our Price Match Policy is applicable only to new products.

- It does not include prices from overseas websites or retailers.

- It does not apply to bulk purchases, coupons, bonus offers, misprints, and advertising errors.

- It does not cover marketplace listings on platforms such as eBay, Gumtree, Facebook, and Amazon.

Our dedicated sales team will carefully review your price match request, taking into consideration all the provided information and ensuring it aligns with these conditions. Please allow us reasonable time to assess your request and respond.

Note: The Price Match Policy is subject to the approval of our sales team, and we reserve the right to decline price match requests that do not meet these conditions or that we deem ineligible for any reason.

At Bondi Bike Shop, we are committed to offering competitive pricing while ensuring that you receive the best possible service and value. If you have any questions or wish to initiate a price match request, please contact our sales team, and we'll be happy to assist you.